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Building a Strong U.S. Middle Class Requires High-Productivity, High-Dignity Service Jobs

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Human resource management

by Zeynep Ton

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May 7, 2025

Ozgur Donmaz/Getty Images

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Reviving manufacturing is a cornerstone of President Donald Trump’s economic platform. A strong manufacturing sector is indeed critical to national security, innovation, and economic resilience—including its potential to create more working-class jobs. But manufacturing alone cannot restore broad-based U.S. prosperity. If the country is serious about rebuilding the middle class, it must turn equal attention to the jobs that already abound: frontline service jobs.

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Read more on Human resource management or related topics Operations strategy, Managing employees and North America

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